Privacy Policy

Last Updated: March 21, 2025

1. INTRODUCTION

Welcome to Emoji Quest (the “App”). This Privacy Policy explains how The Slim Prep Inc (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our mobile application.

Please read this Privacy Policy carefully. By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2. INFORMATION WE COLLECT

a. Information You Provide to Us

  • Account Information: When you register for an account, we collect your email address, username, and password. If you choose to register via Facebook, we may receive additional information from your Facebook profile in accordance with your Facebook privacy settings.
  • Profile Information: You may choose to provide additional information for your profile, such as a profile picture or biographical information.
  • Communications: We collect information you provide when you contact us for customer support or other inquiries.
  • Transaction Information: If you make purchases through the App, we collect information about the transaction, such as purchase amount and date. Please note that we do not collect or store your payment card details, as payment processing is handled by third-party payment processors.

b. Information Collected Automatically

  • Device Information: We collect information about your mobile device, including device type, operating system, unique device identifiers, mobile network information, and hardware specifications.
  • Usage Information: We collect information about how you use the App, including game progress, level completion, scores, in-game actions, and time spent on the App.
  • Log Data: Our servers automatically record information created by your use of the App, including your IP address, browser type, referring/exit pages, and timestamps.
  • Cookies and Similar Technologies: We may use cookies, local storage, and similar technologies to collect information about how you interact with our App and to personalize your experience.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, maintain, and improve the App and its features
  • Create and manage your account
  • Process transactions and send related information
  • Track your progress and manage level progression
  • Provide customer support and respond to your inquiries
  • Send administrative messages, updates, and notifications
  • Personalize your experience and deliver targeted content
  • Monitor and analyze usage patterns and trends
  • Detect, investigate, and prevent fraudulent transactions and unauthorized access
  • Comply with legal obligations

4. SHARING OF YOUR INFORMATION

We may share your information in the following circumstances:

a. With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as data analysis, payment processing, and customer service.

b. With Connected Social Media Platforms

If you connect your account to social media platforms like Facebook, we may share information with those platforms to facilitate features like friend connections and social sharing.

c. For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

d. Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

e. With Your Consent

We may share your information for any other purpose with your consent.

5. THIRD-PARTY ADVERTISING

a. Advertising Partners

We work with third-party advertising companies to show ads within the App. These companies may use information about your visits to this and other apps and websites to provide advertisements about goods and services of interest to you.

b. Ad Identifiers

We may collect and share your device’s advertising identifier (such as Google’s Advertising ID or Apple’s IDFA) with our advertising partners. You can reset your ad identifier or opt out of personalized advertising in your device settings.

c. Analytics

We use third-party analytics services to help us understand how users engage with the App. These services may collect information about your use of the App and other websites and apps.

6. DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you with the App. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. CHILDREN’S PRIVACY

Our App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

For users between the ages of 13 and 18, we require parental consent for account creation and any in-app purchases. Parents or legal guardians are responsible for monitoring and approving any activities of minor users, including purchases of virtual currency.

9. YOUR RIGHTS AND CHOICES

a. Account Information

You can review and update your account information by logging into your account settings in the App.

b. Marketing Communications

You can opt out of receiving promotional emails by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

c. Push Notifications

You can opt out of receiving push notifications through your device settings.

d. Cookies and Tracking Technologies

Most mobile devices allow you to disable the use of certain tracking technologies through your device settings.

e. Do Not Track

We currently do not respond to “Do Not Track” signals from web browsers.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the information to Canada and process it there.

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include the right to:

  • Know what personal information we collect about you
  • Access and request deletion of your personal information
  • Opt-out of the sale of your personal information (note that we do not sell personal information as defined by the CCPA)
  • Non-discrimination for exercising your rights

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

12. EUROPEAN ECONOMIC AREA (EEA) PRIVACY RIGHTS

If you are in the EEA, you have certain rights under the General Data Protection Regulation (GDPR), including:

  • Access to your personal data
  • Rectification of inaccurate personal data
  • Erasure of your personal data
  • Restriction of processing of your personal data
  • Data portability
  • Object to the processing of your personal data

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

13. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

14. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

The Slim Prep Inc Ontario, Canada hello@theslimprep.com